Terms & Condition

Welcome to Penzion Hájenka Knížecí Pláně. By accessing or using our website (https://www.knizeciplane.cz/), you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

  • We  refers to Penzion Hájenka Knížecí Pláně.

  • You refer to the website visitor or booking party.

  • Website refers to knizeciplane.cz.

2. Scope of Service

This website allows users to:

  • View information about the guesthouse and surrounding region.

  • Submit reservation requests via the booking form.

  • Contact us for inquiries or special requests.

All bookings are subject to availability and confirmation from our team.

3. Booking Terms

3.1 Reservation Confirmation

  • Reservations are confirmed only after written or email confirmation from us.

  • A deposit or advance payment may be required depending on booking conditions.

3.2 Check-in/Check-out

  • Check-in: 17:00 – 18:00

  • Check-out: Before 10:00

Late check-in or check-out must be arranged in advance and may incur additional fees.

3.3 Cancellation Policy

  • Cancellations must be made in writing or by email.

  • Cancellation terms (free cancellation period, fees, etc.) will be shared at the time of booking confirmation.

4. User Conduct

By using this site, you agree not to:

  • Submit false or misleading booking information.

  • Use the site for unlawful purposes.

  • Disrupt or interfere with the site’s functionality or security.

We reserve the right to restrict access to users who violate these terms.

5. Prices and Payment

  • All prices shown on the website are inclusive of VAT and local taxes unless otherwise stated.

  • Payment methods and due dates will be specified in the reservation confirmation.

  • Additional charges (e.g., meals, extra services) must be settled at check-out.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Penzion Hájenka Knížecí Pláně or its licensors. Unauthorized copying, distribution, or reproduction is strictly prohibited.

7. Liability

We aim to keep the website accurate and up to date but cannot guarantee the absence of errors or interruptions. We are not liable for:

  • Website outages

  • Typographical errors

  • Third-party content linked from this site

Our liability for damages, delays, or cancellations is limited to the scope allowed by applicable laws.

8. Privacy

Please refer to our Privacy Policy for details on how we collect and process your personal data in accordance with the GDPR.

9. External Links

Our website may contain links to external websites for your convenience. We do not endorse or accept responsibility for the content or practices of these third-party sites.

10. Governing Law

These Terms & Conditions are governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated date. Continued use of the site implies acceptance of the revised terms.

12. Contact

If you have any questions about these Terms & Conditions, please contact us at:

📧 info@knizeciplane.cz